Resilience in
Social Services

The Challenge

Today’s DSS teams are facing increasing challenges and headwinds on all fronts. From external forces to high employee turnover internally. 

When the workload feels overwhelming, communication and collaboration within the team become challenging to maintain. With today’s rapidly evolving workforce demands and shifting community needs, fostering a resilient and adaptable work environment is critical for social service teams to remain a high-functioning department that fulfills its vital role. 

To thrive, the department must:

  • enhance resilience for both internal staff and community-facing interactions;
  • improve internal communication;
  • support newly promoted managers;
  • empower individuals to maintain personal boundaries and wellbeing;
  • and, align team efforts with the department’s mission and vision.

The Solution

The good news is, there’s a solution. Resilience training increases your capacity to handle stress. And, with a customized program to fit your team’s needs, you can improve communication, and integrate recovery cycles into daily operations. 

The Plan

Customize three to six interactive sessions, divided into separate tracks for leadership and frontline staff, focused on building resilience for internal stressors; external interactions; and personal wellbeing and self-care.

For both employees and supervisors to serve as reference materials reinforcing each training.

For both employees and supervisors to serve as reference materials reinforcing each training.

One-on-one coaching sessions for your department’s Director. (optional add-on)

Empower your team with tailored self-paced online modules and onboarding courses designed specifically for your department. Our onboarding courses provide new employees with a strong foundation in resilience and self-care, helping them adapt to the demands of their role while feeling supported and confident. 

Empower your team to thrive in Challenging Environments

There is a better way of working available for you and your team. Serving others through your work doesn’t have to lead to burnout or endless grind—in fact, finding balance is essential to fulfilling your greater purpose. Your work is important, and it’s our honor to guide you in building a healthier, more adaptable team ensuring a happier workforce and improved departmental performance.   

Stress & Burnout

Employee Engagement & Productivity

Workplace Conflict

ready to expand your DSS Team's capacity?

Here’s How To Get Started:

Step 1

Choose A learning path

You can always change course, but you have to start somewhere. Schedule a call so that we can find the best way for you to get engaged and begin the journey.

Step 2

Get your Custom Plan

During our call we'll discuss your challenges and goals so that we can jump straight in to helping you access the correct tools and implementation process to experience a direct impact on your leadership team and department staff.

Step 3

Consistently Perform at your highest level

By improving communication, swiftly managing and reducing stress, and building in regular recovery cycles, you can expand your capacity. With resiliency training you’ll have happier, healthier workers and can ultimately improve overall productivity and team performance.