Resiliency Solution - The Resiliency Solution

Your organization is suffering diminished patient care and underperforming financially due to burnout, chronic stress, miscommunication, low morale and COVID-19

TRS creates systems-based solutions which produce stability and growth.

919-525-4559

TRS is an organizational and resiliency consulting services company with a special focus on healthcare systems as well as individual healthcare workers.

TRS’ services enable groups and individuals of organizations such as hospitals and government municipalities to better address and overcome adversity, burnout, stress, fatigue, and to improve communication – ultimately enhancing overall performance. This support is particularly important in the challenging situation that healthcare providers now face with Covid-19.

If you are responsible for bringing change to your organization, don’t miss this:

WHAT WE OFFER

Resiliency Programs

Resiliency Consulting

Resiliency Training

OUR WORK

See how TRS has helped organizations like yours

WHAT CLIENTS ARE SAYING

These are typical responses after The Resiliency Solution has provided consultation and developed specialized solutions for healthcare departments or other organizations. Many cannot be shown here because of confidentiality agreements.

Health Plan Innovation Roundtable

We invited Dr. Jeffs to provide a brief resiliency training to our Health Plan Innovation Roundtable in an effort to satisfy demand from employers and health plans on the importance of resiliency to overall health, well-being and productivity. The feedback from the session was excellent, there was excitement on his content and multiple requests for follow-up with Dr. Jeffs.

Michael Laquere

CEO, Employer Health Innovation Roundtable

As a trainer working with the LGFCU Fellows program since 2018, Patrick does a great job translating resiliency research into practical take-ways that participants can implement immediately. Additionally, his delivery and teaching methodology keeps participants engaged and interacting with each other. We often receive feedback on the ways that Fellows were able to implement what they learned in their own lives, as well as with their teams.

I’ve also worked with Patrick in a consulting role, serving together as advisors for a Z. Smith Reynolds Foundation-funded effort in Eastern North Carolina. We’ve been able to work collaboratively with the community to assess needs, create partnerships, and provide support in building community resiliency among highly-traumatized coastal communities. Patrick is a terrific collaborator and is able to adapt his approach to meet the needs of clients where they are

Rick Morse

Associate Professor at University of North Carolina at Chapel Hill

Our Duke GU Clinical Oncology team has been working with Patrick Jeffs, PhD and the Resiliency Solution since the start of the pandemic. Over this time he has counselled us on both individual and interpersonal resiliency as well as care redesign, creating a more egalitarian work flow. At a time when most places have struggled with burnout and low morale, he has personally transformed our workplace and work culture. Incredibly, everyone in our group, from medical assistants and schedulers to physicians and APPs have bought in. We’ve still struggled with high attrition and staff shortages, but the positive interpersonal support he has instilled has been a life-saver. I would recommend him to anyone who cares to improve their work culture and the lives of colleagues.

Daniel George

Co-Chair, DCI Center for Prostate & Urologic Cancers; Director of Genitourinary Oncology at Duke Cancer Institute

Dr. Patrick Jeffs hosted a Workplace Resiliency Training Seminar with our Chamber last year that was phenomenal. His one-day teaching has given me practical tools I use almost every day. Before his seminar, I never realized how chronic stress had an impact on not just me, but my colleagues, clients, and family too. Now I’m armed with awareness and have easy actions I can take to counter-balance natural stress cycles. As a result I’ve found my day to day productivity has increased tremendously and my new capacity to handle a heavy workload stress-free has made me a happier human overall.

Rebecca Dickenson

I’ve had the opportunity to hear Patrick Jeffs present on two occasions and each time I walked away with a deeper understanding of resilience, how our bodies are impacted by energy and stress, and simple steps we can take to improve the quality of our lives. He most recently came to provide an in-service to our leadership team and we received wonderful feedback and appreciation for the event.

Jennie Kristiansen

Patrick presented to our staff team on resiliency at our annual retreat. Everyone enjoyed his engaging presentation style and found the content very helpful. I’d highly recommend the Resiliency Solution if you’re interested in learning more about resiliency and stress management.

Sarah Vinas

I’ve had the opportunity to attend a specialized training by Dr. Patrick Jeffs with The Resiliency Solution. Not only did Dr. Jeffs take the time to customize the presentation to the audience (mental health clinicians), he asked for feedback before the presentation to incorporate within the discussion. He used different styles of learning to help everyone that attended. Naturally there were topics that came up and He sent follow up information. I had the pleasure of coordinating and planning the training. Dr. Jeffs is easy to work with and responsive. I highly recommend!

Lauren Quick-Graham

More Testimonials

OUR CLIENT LIST

Healthcare Workers

grow your culture

promote shared goals and understanding

Eradicate mistrust, low collaboration, poor communication, low engagement, and poor boundary setting to create a more stable workplace environment.

FOR PATIENTS

gROW YOUR EFFICIENCY

GIVE GREAT CARE AND SEE HAPPIER PATIENTS

Reduce long patient wait times, over-burdened staff, burnout, and resentment.

FOR ADMINISTRATORS

CREATE YOUr financial advantage

with an evidenced-based plan